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Product Support Engineer (+ bedrijfswagen)

Tessenderlo, Limburg · Architecture/Engineering
Expect the unexpected for your talent! Square City works as a trusted advisor for profiles in office, logistics, supply chain & engineering. We offer expertise, dialogue, and continuity as a selection partner to find the right match for our clients and candidates. Through our extensive network of professionals and the personal approach of our consultants, you can count on a qualitative, sustainable, and transparent cooperation.

Our client is a specialist within the automotive sector and is looking for a Product Support Engineer in Tessenderlo. Do you have the right technical and people skills for this challenge?

The responsibilities for this position are:
  • You are the point of contact for questions that arise during aftersales.
  • You are responsible for advising the wholesalers in various areas such as maintenance, troubleshooting and repairs.
  • You are involved in solving technical problems that occur with material handling products and you discuss the solutions with all stakeholders involved.
  • You are the point of contact for the warranty claims and bring it to the attention of the dealers.
  • You provide, when necessary, the technical assistance on location.
  • You organize and provide technically skilled training to mechanics and provide support to internal colleagues.

The required qualifications are:
  • You have a Bachelor’s degree in a technical direction, like Auto Engineering or Auto Mechanics, together with relevant experience.
  • You have an understanding with electronics, hydraulics, mechanics, and engines.
  • You have a hands-on mentality, are organized and an analytical thinker.
  • You are a problem solver, have a strong personality and have strong communication skills.
  • You are willing to travel abroad to visit dealers 4 times a year for 2 to 3 days.
  • You are fluent in English, any other language is a plus!

This is what our client offers:
  • You will be a part of an outstanding team at the European Head Quarters of an international organization.
  • You can work with flexible office hours and the company provides a homework policy, meaning you can work 2 days a week from home!
  • You will receive an attractive salary package with fringe benefits.
T: +32 3 600 79 75

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