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Our client is a specialist within the automotive sector and is looking for a Product Support Engineer in Tessenderlo. Do you have the right technical and people skills for this challenge?
The responsibilities for this position are:
You are the point of contact for questions that arise during aftersales.
You are responsible for advising the wholesalers in various areas such as maintenance, troubleshooting and repairs.
You are involved in solving technical problems that occur with material handling products and you discuss the solutions with all stakeholders involved.
You are the point of contact for the warranty claims and bring it to the attention of the dealers.
You provide, when necessary, the technical assistance on location.
You organize and provide technically skilled training to mechanics and provide support to internal colleagues.
The required qualifications are:
You have a Bachelor’s degree in a technical direction, like Auto Engineering or Auto Mechanics, together with relevant experience.
You have an understanding with electronics, hydraulics, mechanics, and engines.
You have a hands-on mentality, are organized and an analytical thinker.
You are a problem solver, have a strong personality and have strong communication skills.
You are willing to travel abroad to visit dealers 4 times a year for 2 to 3 days.
You are fluent in English, any other language is a plus!
This is what our client offers:
You will be a part of an outstanding team at the European Head Quarters of an international organization.
You can work with flexible office hours and the company provides a homework policy, meaning you can work 2 days a week from home!
You will receive an attractive salary package with fringe benefits.