Mission context |
Operations :
Customer Service Officer |
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Function description |
- Ensure day-to-day contact with our end customers
- 1st contact point for our customers
- Provide correct answers to our customers questions
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Language requirements |
Dutch |
- Strong Spoken and written communication skills
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French |
- Strong Spoken and written communication skills
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English |
- Spoken and or written communication skills are a plus
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Education |
- Bachelor degree or experience in Customer Service
|
|
Certification |
|
Travel |
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Required experience / knowledge |
< 2 > years of relevant experience |
Technical experience |
mandatory |
- Good expertise in MS Office
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preferable |
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Business experience |
mandatory |
|
preferable |
- Strong interest in finance and banking (products)
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Soft skills |
- Strong communicator, diplomatic and customer-oriented
- Quality minded
- Commercial spirit
- Able to work independently
- Stress resistant and flexible
- Analytical approach
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