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Freelance/Consultant Customer Service Officer

Brussel, Brussels Hoofdstedelijk gewest · Bank/Verzekering
 
Mission context
Operations :
Customer Service Officer
 
Function  description
  • Ensure day-to-day contact with our end customers
    • 1st contact point for our customers
    • Provide correct answers to our customers questions
Language requirements Dutch
  • Strong Spoken and written communication skills 
French
  • Strong Spoken and written communication skills
English
  • Spoken and or written communication skills are a plus
Education
  • Bachelor degree or experience in Customer Service
Certification  
Travel  
Required experience / knowledge <  2 > years of relevant experience
Technical experience mandatory
  • Good expertise in MS Office
preferable  
Business experience mandatory  
preferable
  • Strong interest in finance and banking (products)
Soft skills
  • Strong communicator, diplomatic and customer-oriented
  • Quality minded
  • Commercial spirit
  • Able to work independently
  • Stress resistant and flexible
  • Analytical approach
   
CONTACTPERSOON
Kéanu Van den bergh
T: +32 3 600 79 74
   

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